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Ooma Telo Free Home Phone Service | 
| Brand: ooma
Category: CE
List Price: $249.99
Buy New: $219.99(as of 9/5/10 09:13 PDT - Details)
You Save: $30.00 (12%)
New (12) Used (1) from $220.00
Rating:  383 reviews
Color: Black
Media: Electronics
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 0.9
Dimensions (in): 5.5 x 2 x 7.5
MPN: 100-0201-100
Model: 100-0201-100
UPC: 892943002100
EAN: 0892943002100
ASIN: B002O3W4LE
Availability: Usually ships in 1-2 business days
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| Features:
| • | Revolutionary device that gives you free calls within U.S. and low rates for international calls | | • | Works with any corded or cordless phone; easy installation with no computer required. Not compatible with Ooma Scout. | | • | Includes caller-ID, call-waiting, 911, and many other calling features | | • | Includes 60-day free trial of Ooma Premier -- a suite of enhanced calling services features | | • | Includes everything needed for installation; backed by 30-day money-back guarantee and extendable 1-year warranty |
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| Editorial Reviews:
Product Description
Ooma VOIP Telo offers VOIP service for those homes that have access to DSL - Cable - Broadband Internet Service. Using VOIP (Voice Over Internet Protocol) and an optional Ooma Handset you can make phone calls across the United States for virtually free. International calls cost pennies. The base station interprets calls from the handset to your Internet service and calls are transmitted over Internet service protocols and connections. With its sleek design and loaded features, the only thing that's not high-end about the Ooma Telo is the price tag. The Ooma Telo connects to your high-speed Internet and existing home phones, allowing you to enjoy free home phone service, free US calls, and exceptionally low international rates.
Easy set-up - Ooma is a highly intuitive set-up. Most customers are up and making free calls in about 15 minutes. 911 Service - When you dial 911, emergency personnel will automatically have your registered address. Landline Backup Option - Be backed up during power outages or Internet outages to make 911 calls if you also choose to keep a landline connected to your Ooma Telo. Low cost international calling - Make international calls starting at pennies per minute. My Ooma - Hear messages, check call logs and control your preferences online. Online call log - Check your calling history from any Internet-connected computer or mobile device. Free in-network calling - Call another Ooma customer anywhere in the world for free. Dect 6.0 Support for Ooma Telo Handset - Get superb sound quality, security and range without interfering with your Wi-Fi network or other home electronics. Advanced network/firewall configuration - Get a high-performance firewall router, with QoS support, that allows you to setup home-based servers and other network devices.
Amazon.com Product Description
The Ooma Telo is a revolutionary device that allows you to call anywhere in the U.S. for free. Just pay applicable taxes and fees. You can also make international calls for next to nothing. Telo is easy to set up and even easier to use. You simply connect the device to your high-speed Internet and your existing phone, and that's it. You don't need a computer, and you don't need a headset. With the Ooma Telo, you'll be ready to start calling and saving money within minutes. NOTE: The Ooma Telo requires high-speed Internet and a router (sold separately). Overview Your one-time purchase of the ooma system delivers:
- Free calling within U.S. and low-cost international calls
- Caller-ID, call-waiting and 911
- Outstanding voice quality and secure, encrypted phone calls
- Easy set-up with any telephone; no PC required
- Option to keep your current number and landline service
- 30-day money-back guarantee and extendable 1-year warranty
- Free trial of Ooma Premier -- a suite of enhanced features
Features 
Call anywhere in the U.S.,
free of charge |
Free Calls in the U.S. and Low International Rates
With its sleek design and loaded features, the only thing that's not stunning about the Ooma Telo is the price tag. The Ooma Telo allows you to enjoy free home phone service, free calls within the United States, and exceptionally low international rates. The end result: you'll save hundreds of dollars a year in phone bills.
Crisp, Clear Voice Quality with No Dropped Calls
The Ooma system has been designed to deliver exceptional voice quality and reliability, giving you the crisp, acoustic performance of a landline.
You can get your ooma phone service
up and running in a mere 20 minutes.
View larger | Easy Installation with your Existing Phones
The Telo has been designed for an intuitive and easy installation. It connects to your router with the included Ethernet cable, and to your existing telephone with the included telephone cord. Most customers are connected and making calls within about 20 minutes. If you've got any questions, ooma's online support site is loaded with dozens of articles, diagrams, tips, and facts.
By replacing your landline with Ooma,
you could save a bundle. | Port Your Existing Phone Number
For a one-time fee of $39.99, Ooma gives you the option of retaining your current telephone number. Or, if you want to change numbers, you can choose a new number in any calling area in the US to use with your Telo unit.
Low-Cost Landline Option for Added Flexibility
Ooma gives you the option of integrating a low-cost landline as a backup. This way, you'll be able to enjoy the assurance of traditional 911 service and seamless coverage during Internet and power outages.
Supports the Ooma Telo Handset
Get the most out of your Ooma Telo with the official Ooma Telo Handset. Thanks to DECT 6.0 technology, the handset enhances the already clear, crisp sound quality of ooma. It allows you to take full advantage of Ooma's premium features like Instant Second Line and personal number setting. You don't need a Telo Handset to use Ooma, but it will definitely enhance your experience.
My Ooma gives you unrestricted access to your account and phone service. | Exclusive Web Portal
My Ooma is your online destination for the ooma service. You can listen to messages, check your call logs, control your account preferences, prepay for international calling, and even set up voicemail notifications, 24 hours a day. There's also an online phonebook, which can be accessed if you're using the Ooma Telo Handset (sold separately).
What's in the Box
Ooma Telo, Ethernet cable, phone cable, and AC adapter.
PureVoice In today’s connected home environment with Internet file sharing, video streaming, on-line gaming, Ooma’s PureVoice Technology delivers clear audio even if substandard calling conditions exist. Ooma PureVoice Technology is composed of four key components. Advanced Voice Compression Ooma uses an advanced voice compression algorithm that reduces bandwidth consumption by 60% over standard VoIP technology. That leaves you with more bandwidth for all other online activities and increases the likelihood that your voice traffic will be delivered properly by your ISP. Wire-speed QoS Even though Ooma uses only a fraction of the bandwidth of standard VoIP technology, preserving voice quality requires that those packets arrive on time. The Ooma Telo prioritizes voice packets without slowing down the rest of your network. This way you can enjoy crystal clear calls even as you're uploading your latest video clips. Adaptive Redundancy Packet loss is the enemy of VoIP - it can cause voice to sound stuttered or garbled. The Ooma Telo detects packet loss on your Internet connection and automatically sends redundant packets to boost the clarity of your phone call. Encrypted Calls Ooma takes your privacy seriously. We use the same encryption technology governments use to protect classified data to protect your conversations. This makes Ooma even more secure than the traditional landline.
Discover Ooma Premier If you want to add a bundle of enhanced calling features that will get your home phone service firing on all cylinders, Ooma Telo includes a free 60-day trial to Ooma Premier, a suite of enhanced calling features. You can also add Ooma Premier to your service for $9.99/month or $119.99/year. If you sign up for a year, you'll have the option of retaining your current telephone number for free ($39.99 value), or receiving a free HD handset ($49.99 value). See the chart below for a full list of Ooma Premier features.
ooma Premier Subscription Features: - Advanced Voicemail Options for voicemail forwarding and added privacy
- Instant Second Line for large households with busy phone lines
- Personal Numbers for all family members so you'll always know who a call is for
- Call Blocking and Community Blacklist to help rid yourself of persistent telemarketers
- Multi-ring, which lets you forward your calls to your cell phone or any other phone you choose
- Three-way Conference Calls so that you can easily add a third person to your calls
- And much, much more.
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Advanced Voicemail Features
With Ooma Premier, you'll have access to several first-class voicemail options. You'll be able to enjoy the ultimate convenience of having your voicemails forwarded to e-mail, allowing you to check your phone messages from work. And for added privacy, you'll have the option of making any Ooma device a private extension.
Instant Second Line
If you share your house with a phone hog, Ooma's Instant Second Line feature presents a solution for you. When the line is already in use, you can simply pick up a second Ooma Handset and get a fresh dial tone. Up to two separate calls can be made simultaneously.
Program unique numbers and ring sounds for everyone in the family. | Personal Number
With an affordable Ooma Premier subscription, you gain access to the Personal Number feature. This feature allows you to create a unique phone number for everyone in the family. Multiple numbers can be mapped to the same handset, but you can make each number ring distinctively so you know who the call is for. Up to nine additional numbers are allowed.
Add Unwanted Callers to Your Blacklist
Ooma allows you to instantly add unwanted callers to your blocked list. If telemarketers are harassing you, use ooma Lounge to add them to your blacklist. You'll have the option to block future calls completely or send them straight to voicemail. The choice is yours.
Blacklist unwanted callers with Ooma Premier. | Community Blacklist
Harness the power of the Ooma community and protect yourself from unwanted callers before they've even tried to call you. If enough Ooma users have blocked a certain caller, Ooma will add this caller to the community blacklist. Combine this with Ooma's special spam-detecting algorithms, and you've got the ultimate telemarketer blacklist.
Multi-Ring
Constantly on the go? Multi-Ring takes call forwarding to the next level. Configure your Ooma number to simultaneously ring your home phone and mobile phone at the same time. Whether you're at home or on the road, you'll never miss a call.
Three-way Conference Calls
Need to make dinner plans with two of your friends? Ooma's got you covered. Once you're on a call, press the second-line button to make or take a second call. Press down both line buttons at once, and you've got yourself a conference call.
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| Customer Reviews: Read 378 more reviews...
 Fantastic performance PLUS huge cost savings. September 4, 2010
P. Wasserman
I promised myself recently that I would actually start writing reviews to give back to the Community from which I have derived great benefit. I've been waiting for something I might be passionate about for my first review.... and boy is this it.
I happened to be stuck at Costco waiting for a prescription to fill so I wandered down the electronics section and saw the Ooma Telo on the shelf for $179.99. Although I'm a true technology freak and geek, I've always shied away going towards VoIP in place of my 'ol reliable POTS landline. Sure I've got a cell, but coverage is somewhat spotty where I live plus the wife loves the cordless phone form factor of our current Panasonic system. Add to this the fact that I have a home automation system which uses voice interface via my landline phone and I've just never been compelled to make the switch.
Out of curiosity, I picked up the Ooma Telo box and started to read the feature set. What caught my eye was unlimited calling in the US for free. Hmmmm... if that actually worked as advertised, I could theoretically kill my landline and save a good $60 a month. That would pay for the Telo in three months! So, since I still had time, I whipped out the Droid and starting surfing for feedback and reviews. To begin I came, of course to Amazon and then to my other primary source, Newegg. After some further research, I decided to give it a try. It is from Costco, right?! They'd take back my kids if I said I bought them there.
Installation was truly painless. I plugged it between my cable modem and router, logged into the website, and quickly had a new phone number ala Google Voice. You have the option to continue using your landline side-by-side, but I wanted to try a full-immersion test to see if this could really replace my landline. Fortunately, I have Call Forwarding service on my landline, so I set my landline number to forward to my new Ooma number so the device would be invisible to those who called my landline (outbound calls currently show my Ooma number on Caller ID). I wanted to do this first and foremost to keep the wife happy during my test period (the odds of her telling all her friends and family to use the new Ooma number were about zero) but also to see if others noticed the difference in call quality without knowing I had the device running.
I then began a test period where I would accept an incoming call and talk for awhile and then asked how the connection was without first telling the caller I was on VoIP. EVERY caller said the connection was perfect. No issues. They were all stunned when I told them this was an Internet call over my own old-fashion cordless handsets. That, in fact, was another huge factor in me giving the Telo a spin; the ability to use my existing phone system without having to buy anything else.
I additionally tried out some stress testing where I both uploaded and downloaded huge bandwidth-hogging files and made multiple calls during the process. Due to QOS priority with the Telo (I am just using the default settings), I had absolutely NO voice hiccups during the process.
There *are* some costs involved with the unit. For example, you'll have to pay the state and federal taxes on phone service. No way around that, but it is only a few dollars a month. In addition, if you want to port over your old landline number so everyone can still call you at the number through the Telo, there is a one-time $40 (I did that today, in fact). Once it is ported, you can cancel your home landline service. Further, there is a Premium package for $119 per year (or $9.99/month) which gives a slew of features you may or may not even need (3-way calling, free second line [although you need one of their handsets to take full advantage of it], voicemail to email, etc. etc. Getting my voice messages via email was enough for me to sign up for the $119.... which also included the porting of the landline number for free.
Overall I am extremely satisfied with the unit and look forward to saving the $50 a month or so that I've been spending on my landline.
Great!!!!!!!!!!! September 4, 2010
J. Waldvogel
1 out of 1 found this review helpful
I've now been up and running for about 3 weeks now and LOVE IT!!! I had my AT&T Home Land line Phone number transfered over to my OONA Box. This requires a FEE, but was worth it. I've had the phone number for 18+ years!!!
You can get a NEW number for FREE. My Phone bill was about $35 even though I hardly make any calls from that line, I have a Cell I normally used. Especially as I didn't want to pay for Long Distance calls, and so I used my Cell. With the OONA Box. My Phone calls over VIP sound BETTER!!! My Bill is now as low as $3.95 now which is paying for Phone Taxes and things like 911, and Lifeline and other garbage. For a Additional $9.95 a month you get a bunch of other features that may or not not be useful for you. I like having Call-ID now for free, which with my Masonic Wireless phone I also got, I programed All the Names and Phone Numbers, and my phone well Tell me now who's calling by Voice! Kind of cool. I like that I have no need to have my PC left on for it to work. If you disconnect your Home phone wiring from the outside phone company line, you can then plug the OOMA box into your phone line outlet and power all your other home phone line outlets. That's kind of nice.
The whole process to get connected up and my Number transfered was pretty Simple for the most part. The OOMA Box has a built in Router which was a issue with my setup. I was having problems with my Xbox 360 working correctly when I had my OOMA Box connected between my Cable Modem and my Router like they wanted. That's so your Voice Calls would have Higher Priority then your PC and other Apps. I have a D-Link Gaming Router with the same type of controls and so instead I setup the OOMA box how I needed it and Plugged it into my Router giving it the highest Priority over anything else and my Xbox 360 works just fine once again.
I have Unlimited Calling now anywhere in the U.S. and lower rates out of the U.S. For a fraction of what my Phone Bill Was. I was already paying for Broadband from Comcast, so why not make even more use out of it for what I'm paying? Who wants to be a sucker paying for VOIP from Comcast also, $19.95 a month first year and I think the normal price is $40 per year. Seems like a dumb move to me. Check all all the features for the extra $9.95 a month price and see if you need it over at [...]
Love cheap phone calls but setup could have been easier September 1, 2010
Jared A. Houtsma (Rochester, MN)
0 out of 1 found this review helpful
After having set up my ooma service I must say I've become a fan, I find the call quality to be excellent and has provided a cheap alternative to the traditional phone service. I also love that this service is not tied to a computer and makes this feel as a way to truly cut the cord from your local phone company.
Of note: The service does require a monthly service fee that varies by location, in my case I have a revolving $3.47 charge for some federal taxes and 911 support that ooma is charged, this can vary by location as there may be additional state/local taxes added.
It also appears Ooma has a shortage of local telephone numbers for certain areas. With my original setup I was not able to get a local telephone number, instead they provided a temp number and promised to acquire additional telephone numbers for my area. It took them 2 months to acquire a local telephone number but they did live up to their end of the bargain. You can check there website to find out if they have a local number currently available for you
Finally, when you sign up you will be opted into their $10 premier service by default. The only way you can cancel is by calling them up. I asked for them to cancel premier service and refund me for the one month I had been charged and they were more than willing to do so.
A great alternative to a land line! August 31, 2010
Denis Leblanc (Plymouth, MA USA)
1 out of 1 found this review helpful
I purchased an Ooma Telo about four months ago to use as a business line for a home office. I need very high voice quality and reliability, but didn't need the premium services. I had high expectations based on the reviews, but my expectations have been exceeded consistently. I have never had anyone comment negatively on the voice quality, I've never had a dropped call or any interruption (with one exception which I will discuss later). The setup was braindead simple and customer support has always been great, though I haven't used it much. The one support issue I had was a bug that caused the call to go dead sometimes when dialed into a toll-free conference line. I found others reporting this bug on the Ooma forums with responses from Ooma support, so I knew a fix was coming. Once that was fixed it has never recurred. I love the Ooma system and will likely keep it as my home "land line" if I stop needing the home office line.
Telo is exactly as advertised! A great product. August 31, 2010
Fred R.
1 out of 1 found this review helpful
I've used my Ooma Telo box now for several months -- and everything is as advertised. Setup was easy, call quality is excellent, and it's wonderful paying the $3 in taxes/fees every month instead of the $45 or so my phone company was charging. I'm completely satisfied.
My specs:
Cable broadband 10mb down, 1mb up
Panasonic telephone base with three cordless extensions
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